William Vanderzwan from 09/09/2021:
"The A/C in my truck stopped working and Rivers Edge Services Ltd. was recommended to me as an A/C shop. They determined that it just needed a recharge and a leak test. They completed both tasks and gave me my truck back saying it was good to go and that there were no leaks in the system. I drove the truck across town to run another errand and when I got back in and started driving again white smoke/steam was coming from under my hood. I pulled over to check and they had damaged the recharge valve at the top of the system while recharging it which was allowing the refrigerant to leak out. I brought it back immediately and they did not have the part to fix it that day but the technician put a makeshift cap on the system and recharged it again. This lasted about halfway home before my A/C slowly stopped working again as the system bled through the makeshift cap( I live 3 hours away from Prince George).
I called and re-booked to get the part replaced and system recharged again, on my next days off one month later. For the second time I made the trip to Prince George to get my A/C fixed. They replaced the part, recharged the system, said it was good to go and blowing cold air. It only lasted until Purden this time on my way home. They charged $365.66 for my first visit and $217.20 for the second visit meaning I am out $582.86, plus two needless trips to Prince George and my A/C still does not work.
I will never recommend this shop to anyone and will never use their services again."